Appendix II – Bibliography

Air traffic control.
http://en.wikipedia.org/wiki/Air_traffic_control

Airport Security.
http://www.saic.com/aviation/security.html

Banks, J. T5 – We Have the Technology. 1 February 2007.
http://www.airport-technology.com/features/feature916/

The Brain in Spain.
http://www.airport-int.com/categories/artificial-announcement-systems/artificial-announcementsystems.asp

Derksen, R. van der Wouden, H. and Heath, P.
Testing The Heathrow Terminal 5 Baggage Handling System – Before It Is Built. 3 April 2007.
http://news.bbc.co.uk/2/hi/uk_news/magazine/3263343.stm

Faulty computer blamed for airport radar breakdown. 17 July 2008.
http://www.irishtimes.com/newspaper/breaking/2008/0717/breaking73.htm

Friedlos, D. BA pilots T5 technical systems. 12 April 2007.
http://www.pcw.co.uk/computing/analysis/2187576/pilots-t5-technical-systems

Gibbs, W. (September 1994), “Software’s Chronic Crisis”. Scientific American. 271, pages 72-81.
http://www.cis.gsu.edu/~mmoore/CIS3300/handouts/SciAmSept1994.html

Godin, J. It’s Phoneme-nal.
http://www.airport-int.com/categories/airport-terminal-announcements/its-phonemenal.asp

Hasbrouck, E. What’s in a Passenger Name Record (PNR)?
http://www.hasbrouck.org/articles/PNR.html

Jha, A. How tagging passengers could improve airport security. 13 October 2006.
http://www.guardian.co.uk/business/2006/oct/13/theairlineindustry.terrorism

Leake, J. Chaos continues at Heathrow’s T5 as more flights are cancelled. 29 March 2008.
http://www.timesonline.co.uk/tol/news/uk/article3645398.ece

Mackay, W. (2000), “Is Paper Safer? The Role of Paper Flight Strips in Air Traffic Control”. ACM/Transactions on Computer-Human Interaction. 6 (4), pages 311-340.

Passengers stuck in planes after computer fails. 12 August 2007.
http://www.cnn.com/2007/US/08/12/LAXBackup.ap/index.html

Ranganathan, A. Fog and the air traffic chaos. 27 December 2006.
http://www.thehindubusinessline.com/2006/12/27/stories/2006122700070900.htm

Schwartz, J. Who Needs Hackers? 12 September 2007.
http://www.nytimes.com/2007/09/12/technology/techspecial/12threat.html

Stevens, T. The cost of privacy: biometrics at London Heathrow T5. 24 March 2008.
http://www.computerweekly.com/blogs/the-data-trust-blog/2008/03/the-cost-of-privacy-biometrics.html

Technology.
http://www.idlane.com/technology.htm

Valdes, M. Alaska Airlines, Sea-Tac Airport look to streamline check-in. 10 August 2007
http://seattletimes.nwsource.com/html/travel/2003830033_alaskaairweb10.html

Vancouver Airport.
http://www.alstec.com/Main/ALSTECGroup/AirportsLogistics/CaseStudies/VancouverAirport

WiFi at the Airport.
http://www2.prg.aero/en/site/klient/sluzby_kontakty/komunikace/wifi.htm

Wi-Fi security system is “broken”. 19 October 2007.
http://news.bbc.co.uk/2/hi/technology/7052223.stm